Samsung 12MP Digital Camera

I bought a Samsung Camera TL225 in October 09. Roughly after five months after its last use, the lenses get stuck and do not retract when it was the camera was switched off. I called Samsung to notify the issue and Samsung asked me to send the camera for warranty repair.
A few days later after the shippment, Samsung sent me email explaning the camera had physical damage and require out of warranty fee to repair it. First of all, my camera was flawless, no crack whatsoever on the screen or frame/lenses. Secondly, the other functionality of the camera works 100%. I can view the pics I took on the play mode, use the touch screen for getting around, change the setting, etc. Shouldn't a camera that has been dropped (according to them) cannot do any of these as well?
Anyway, I called them and transferred to the Executive customer relation. Same reply, absolutely no new information other than what I read on the email.
Truly a dissappointing company/product to deal with. I have had canon camera prior to this for five years. It was in warranty service as well during its first 11 months of ownership - repaired fast, no questions asked. If anyone has similar experiences/suggestions on how to pursue this, I would be very appreciative.
Conclusion: absolutely avoid buying anything from Samsung.

its hard not to touch the screen when taking pictures . sometimes I change the settings by accident.

This is a terrific little camera. Here are some thoughts on it:

The screen is superb. Extremely clear, and the touch response is very nice. Navigating through buttons and menus on the screen is lightning fast. There are a few auto modes, as well as a scene mode with many scenes to choose from. In program mode, you are given more options, but not really any manual controls except custom white balance. Using finger gestures is wonderful, again, the screen is responsive and the effect is quick. The body is very thin and can easily be carried in a pocket.

The HD video is great, but quality is not really excellent, which is what you should expect from a compact camera. You can take HD video and then downsize it to DVD size, and the quality looks quite good. Picture quality is pretty decent, again, you want to be careful when looking at 100% zoom. For a real test, rescale the photo to a reasonable size, or make a print.

The 'tip' control feature is pretty handy - touch a button and tip the camera forward, backward, or to the left to quickly go to a certain mode, or in playback mode, to perform an action on the current picture. The downside to this is you cannot customize what action is performed - it is preset. Tipping can also be used to quickly scroll through photos in playback mode.

So, overall, I highly recommend this camera primarily because it is fun to use! It takes generally good pictures, and nice video, but the biggest plus is usability. While the MSRP is pretty high, you can get a pretty good deal on Amazon.

Comment with any specific/technical questions about the camera.

This camera was pretty good when it worked. It stopped working correctly so we sent it for repair per the manufacturer. Of course they cannot duplicate the problem, even though their solution was for us to buy a new battery, which we already had done. I guess it will go out for recycling because it didnt last long and we dont want to bring it on trips if it will continue to malfunction. Buyer BEWARE!

My previous camera was a 4MegaPixel Canon S410 which I purchased about 7 years ago. I figured it was time for an upgrade and first I purchased a 12.2 MegaPixel Canon SD980 which is about this same price as the Samsung TL225 and also has a large touch screen. The features and touch UI weren't nearly as good as the TL225. The picture quality of the SD980 was poor and after looking more closely at reviews, I realized I wasn't the only one having issues with it. So, I returned the Canon and purchased this Samsung (mostly because I still wanted the nice touch screen but thought it would have better, not excellent, but good, picture quality). I have been relatively disappointed in the picture quality on this camera. Even in great light conditions, the picture quality isn't all that great. I took my new Samsung TL225 and my old Canon S410 out to the Zoo today to do some comparison shots. It's really sad that my 7 year old, 4 MegaPixel camera is taking far better quality pictures than this brand new, 12.2 MegaPixel camera. Somewhere along the line, the CCD manufacturers must have given up quality in the race to say they had the highest MegaPixel count in their device. There is no excuse for the 4MP to look better than 12.2. Before someone comes along and tells me that I just need to tweak this or that setting, I will say, both cameras were set to auto mode in the comparisons so that things were fair. Also, I don't want to mess with settings, I want to point and shoot and get a decent (not professional) picture. Most of these pictures look OK when zoomed all the way out, but don't think you are going to be able to zoom in and crop a little just because you have 12MP to work with. Any zooming in on the picture on your computer reveals how washed out the image is.

Pros:
Very nice user interface.
Small/Slim.
Feels sturdy.
Cool front LCD feature.
Very responsive / powers on and takes pictures very quickly

Cons:
Picture quality is not very good at all for a 12.2MP point and shoot in this price range. (compared to the Canon S410)
Even with the flash on, this camera is terrible in low light conditions (also compared to the Canon S410)
Front LCD is difficult to turn on. (no big deal)
Bad battery life as expected (but they could have given us an 1100 mAh battery instead of the 750mAh to make up for this)
Computer (Win7) recognizes this camera as a storage device, not as a camera. This is generally not a problem because windows
will import pictures using its own software, but I prefer Windows Live Photo Gallery and it will not import from the
"AutoPlay" menu because it doesn't know it's a camera.

Overall, I'm not too upset about the picture quality because of the other good features, but when I would still suggest looking for something with better picture quality if you don't already own this camera.